33 Times at the North Pole

00:00:00: What does?

00:00:01: A boy from Hamburg is actually having to do most remote areas of the world.

00:00:09: My passion, which is the polar region to Antarctica or through The Arctic including the North Pole and New York investment banker Dutch family with four five six people traveling Or as a matter-of fact one my very special guest was Anna Fried from ABBA.

00:00:30: It was really, a very nice encounter.

00:00:33: And as a matter of fact on one my voyages and in my cabin neighbor I made an effect to the shake off Qatar!

00:00:39: I went with him into the bow of this shit.

00:00:41: Titanic field you know?

00:00:42: You are the most northern person... ...on the planet.

00:00:56: Welcome to another episode of Skillionaire, the podcast where stories stick and strategies that scale.

00:01:02: Today I'm speaking with a man who has spent more than thirty-five years exploring The World.

00:01:08: Jan Pryde has traveled two more than one hundred twenty five countries led more then eighty voyagers into Antarctica holds the world records for leading thirty three expeditions Geographic, North Pole.

00:01:26: This is outstanding and today I wanted to talk actually not only about that travel adventure that Jan has talked certainly a lot but i want extraordinary expeditions.

00:01:44: that teaches us about life leadership for sins and business.

00:01:48: And especially, one idea that Jan has is deeply the opinion.

00:01:54: you can buy a lot of things with money but time with everything and with money.

00:02:02: And Jan, welcome to Skillionaires!

00:02:05: Thank you very much.

00:02:06: I'm very pleased to be here Angela or as I say is a German angela.

00:02:09: good afternoon please.

00:02:10: not Angela it reminds me of my mother go outside and water the flowers.

00:02:17: okay then we'll stay with Angela.

00:02:19: thank you Good Afternoon nice to

00:02:21: meet you.

00:02:21: Thank You and Jan We know already from one or two other networks of your brain.

00:02:30: back then, out the benefit of time we always was moving forward very quickly.

00:02:34: But I wanted to know actually what

00:02:37: does

00:02:38: a boy from Hamburg ,a young man on the most extraordinary places in the world to go.

00:02:49: What

00:02:49: was your motivation?

00:02:51: I wanted to know,

00:02:52: well as a matter of fact The Young Boy that is sitting next to you or opposite view just became sixty last Saturday.

00:02:57: so... Congratulations!

00:02:58: I heard about that.

00:02:59: congratulations Thank You

00:03:01: thank you.

00:03:01: So yeah i'm a travel agent by profession but i am a traveler by passion .So ,i've been always traveling.

00:03:09: my grandfather was already travelling My father was traveling and Then I started traveling too.

00:03:15: And around the world, I've been cruising on big ocean liners.

00:03:21: but my specialty then became my passion which is the polar regions and the expedition voyages, expedition cruises that you can do to Antarctica or through The Arctic including the North Pole.

00:03:34: Yeah it's being very fascinating.

00:03:35: travelling around

00:03:37: When i was in preparation of this interview feel to be in the most remote areas of the world.

00:03:48: And then, immediately my eye was putting into this direction.

00:03:53: whoof!

00:03:54: are these clients of yours who actually wanted to go with you?

00:03:58: Well, there's a very good question.

00:04:00: It can be everything from a lady that has saved ten years off her money for making trips in the North Pole because it is a nuclear powered icebreaker that goes into the North pole and only one ship in this world could do such voyages as you're crashing through eyes three meters high.

00:04:17: so like the melted butter but also York investment banker, it can be a Dutch family with four or five six people traveling.

00:04:32: or as a matter of fact, one of my very special guests was Anna Freed from ABBA.

00:04:37: Oh!

00:04:37: I get ghost calls to your dad?

00:04:41: No it's really nice encounter and on one of the voyages in my cabin neighbor... ...I'm always close because i have to go up talk with the captain etc.. My cabin neighbour wasn't sweet so that affected the shake of Qatar.

00:04:56: In no way!

00:04:57: It was Ahmed Mohamed Althani.

00:05:01: nice encounter, and I'm sure that he paid more than everybody else on board because he had the suite onboard.

00:05:06: But yeah these are life experiences.

00:05:09: we got into a little conversation... And then he said well you're the boss!

00:05:14: No no i am not the boss.. The captain of the bridge is the boss.

00:05:16: He says no-no-no.

00:05:17: ..the captain is a driver ...you are the boss !

00:05:21: Okay let me take it to very special place.... We were just going through the ice towards the geographic North Pole.

00:05:29: I went with him to the bow of the ship, so at the front.

00:05:31: And like this titanic feeling you know?

00:05:37: The very presentive one.

00:05:38: and then we stood there in the front... ...and then i stepped back behind him.. ..and said if now look infront of you You are the most northern person on the planet.

00:05:50: Oh my god, if you tell

00:05:51: that I get goosebumps!

00:05:52: So this experience is what i'm just telling and saying... That you can buy a lot for money but experiences are something very different and very memorable And that certainly has stuck into his mind.

00:06:05: It was a mind-changer.

00:06:07: it's something he will never forget.

00:06:09: On that account as well I also dove in to this.

00:06:14: How must feel to stand ninety degrees?

00:06:18: place and every direction

00:06:21: is south.

00:06:22: This is exactly the point.

00:06:23: you are at the geographic north pole, then we put a sign in the ice that's about three meters thick.

00:06:29: underneath there's four thousand nine hundred something meters water salted water dark water to the bottom.

00:06:37: You're standing there and you just look around.

00:06:39: And as we say, everything is south!

00:06:42: It's a big white desert... ...and then they do the circle of the world.

00:06:48: so one hundred and twenty passengers that travel on these icebreakers... They hold hands and walk around to this world in less than ten minutes.

00:06:57: Yeah, this is a tradition.

00:06:58: So it's something very spectacular.

00:07:00: yeah no It's a memorable time and that certainly has also made Something with me and changed my life My world perspective.

00:07:10: And just make me understand That I'm little tiny bit like A piece of sand in the desert.

00:07:20: Wow, yeah of this world.

00:07:22: Yeah let me dive a little bit deeper in.

00:07:25: as you're talking about.

00:07:26: I have prepared some questions but i love to have it authentic.

00:07:31: and if you are talking about this person who stands on the Nordist point being actually The Nordist Person standing there imagine You Have Hundred And Twenty People On Board Over Such A Cruise.

00:07:47: Explain To Me What

00:07:49: is the motivation of them to go?

00:07:51: Exactly.

00:07:51: And what are you doing with him as well, yeah I mean there's no outside.

00:07:56: No, it's not called.

00:07:57: first of all You do this in summertime which is a northern hemisphere summer time so twenty four hour daylight.

00:08:04: The temperatures about between zero and ten degrees centigrade.

00:08:09: It can be a day where you have a lot of fog or when you have sunshine, but you will not have hail or snow whatever.

00:08:16: it's not like to go in the out skiing and middle of winter so its warm.

00:08:21: And what do there is?

00:08:22: sometimes you just don't need anything.

00:08:24: You step on your eyes and think about close your eyes And that is enough to be there.

00:08:33: You don't have to entertain them, no shows or nothing.

00:08:36: it's pure nature and Nothing around.

00:08:39: you know McDonalds No ATM machine?

00:08:41: No real estate manager nor nothing.

00:08:44: It just Pure ice like an ice desert.

00:08:47: Then stay there and imagine where your are.

00:08:50: The good question why do people go to the North Pole?

00:08:54: Some people take off their list.

00:08:56: They went to the Taj Mahal, they went to Maladiv.

00:08:59: The China Wall and they just tick off.

00:09:06: so first time cruisers never been on a cruise before then do their Rolls Royce.

00:09:10: basically of the Cruises.

00:09:12: And others are interested in nature because we see polar bears.

00:09:16: We're at the natural habitat of the polar bear.

00:09:19: There's only twenty five thousand still alive In Northern Hemisphere.

00:09:26: Others are just, they want this adventure.

00:09:29: They also want to feel the power because it's a most powerful icebreaker in the world.

00:09:34: It is Russian nuclear powered ice breaker.

00:09:38: and others have seen Antarctica, they've seen penguins.

00:09:44: but North Pole has a magic point.

00:09:47: like you wanna go down to Antarctica Yes, you wanna go down to the Titanic or maybe after things that happened in past.

00:09:55: it's kind of very little amount people can do and quite risky.

00:10:01: And going into space well is also limited for human beings.

00:10:05: so there are just a few who have done before.

00:10:08: this here means transportation on ship cruise nice food onboard lectures.

00:10:15: my team infotains guests because we about history, about glaciology, about marine biology.

00:10:24: About climate change et cetera.

00:10:26: so it is a study cruise basically people that travel with us our guests or passengers on board.

00:10:34: they learn a lot about the environment and then come back I would say as ambassadors of climate-change ambassadors fauna and flora of nature.

00:10:47: So they have a better sense of what nature is, that it's very fragile environment on this planet.

00:10:53: we are just visitors to the wonderful blue planet.

00:10:57: That's true!

00:10:59: As you said... please let this get clear for our listeners and the audience because you said, You're having a cruise.

00:11:09: So everybody has in mind they are unlike kind of an AIDA cruise right?

00:11:15: Yeah or MSC costar whatever but do

00:11:17: have special cruise.

00:11:20: it is very special.

00:11:21: first of all price The prices high.

00:11:24: so there's just few tickets available on these voyages.

00:11:28: The clientele is selected, but as I say it's very different.

00:11:33: The passengers are not going there to get drunk or play on the casinos so whatever.

00:11:40: So its a voyage that certainly elite because theres just about few trips per year That go to the north pole.

00:11:50: It has three voyages per year.

00:11:51: that companies i work with do this voyages And therefore every trip is a hundred and twenty so times three.

00:11:59: So there's limited amount of people that can do this voyages, and off course it is the time for years or you cannot go to the North Pole all year round.

00:12:07: like are you going to the Caribbean?

00:12:09: Or you come to Dubai

00:12:10: but You said that boat has other cruise as itself some nuclear power.

00:12:17: explain a little bit

00:12:19: about this process.

00:12:20: I cannot imagine is it on the board?

00:12:22: This shouldn't be like an advertisement for expeditions to The North Pole, but I understand... We wanted to break your brain!

00:12:31: ...I understand interest.

00:12:32: and so basically yeah its nuclear powered.

00:12:35: however um the ship has in the uranium or the nuclear power in a coffin basically confined.

00:12:46: have they absorb and that take the cold water from outside because we are traveling through cold water.

00:12:52: That is minus two point eight degrees before freezing, so it goes through And then these heat of the energy off the nuclear power heats up this this watering and Then makes evaporates and its causes steam.

00:13:09: So this team Makes the generators work?

00:13:13: As a matter-of fact as a steamship nothing than that.

00:13:16: So there is no pollution like you have in Dubai with all these zillions of cars, they are going up and down the street or the big cars and small cars and trucks and lorries.

00:13:25: so it's a very clean way of travel which also important because environment something that is very delicate ,very vulnerable.

00:13:34: And thats what we do.

00:13:36: We travel clean

00:13:38: Very good.

00:13:40: I will ask later on to the cleanest of nature related questions, something.

00:13:44: but first i wanted to know this is a podcast for entrepreneurs right?

00:13:49: So it's all about leadership with those people...I am keen to know if you have and received them in the boat..and you said that these could be some kind from somebody who has saved ten years people who are in a leading position, perhaps they wanted to bring themselves out of the comfort zone situation.

00:14:17: Now how do you prepare them to be the leader for them.

00:14:22: Or did you face also sometimes that somebody on-the-boat tried to take a lead and they cannot let go?

00:14:28: And so it's very important, do make clear who is the boss onboard somehow!

00:14:35: Yeah well... That true.

00:14:36: as matter of fact everything has team around me.

00:14:40: A team of experts.

00:14:41: everybody knows exactly what are hired for.

00:14:45: I have had one So i took responsibility.

00:14:49: The first thing that you have to make the guests feel like is comfortable, and to feel home away from home.

00:14:55: That this is not a business trip it's a leisure trip And give them safe environment Give them a safe feeling They are welcomed.

00:15:04: To let everybody on board do their jobs What they have to do.

00:15:09: of course You have to pull the strings, you have to check here and there.

00:15:13: But it's also nice conversations that we had with these guests.

00:15:16: There are some guest who retired.

00:15:17: they don't want hear anything about business.

00:15:19: There is others as leaders sometimes know better than us what weather will be like or if the ice is thick enough but of course just normal questions on board.

00:15:31: Also normal behaviors for our guests political correct, always polite.

00:15:39: But you have to make them understand as well that they are guests where they are right now and cannot take over.

00:15:45: I mean a captain also will not give the power of his nuclear powered icebreaker with seventy five thousand horsepower's too.

00:15:52: someone who runs a company with five thousand or ten thousand employees.

00:15:57: it is another story.

00:15:58: but honestly these people know were there They know what they're doing.

00:16:03: The nowhere, the going to and then no one that want to experience.

00:16:06: but it's always good to have discussions on.

00:16:09: and of course my always my attitude is a very low hierarchy not are very rigid higher key but very very flat high key in and work with friends travel with France make everybody just feel comfortable.

00:16:23: I think when people feel comforable with you That's when your trust you and when they trust you than its when you can go the extra mile.

00:16:32: We sometimes have to also say, okay tomorrow we're gonna do this and that.

00:16:37: Like for example land with a helicopter on the ice.

00:16:46: This has certain risks, of course.

00:16:48: But we have risk assessments and... And we always talk very openly, very transparent to the guests and say this is what situation it's in?

00:16:55: What are you gonna do with that?

00:16:56: Is there a plan?

00:16:57: If they believe us or trust them then join us!

00:17:01: If you feel uncomfortable stay on the ship.

00:17:04: just watch everything from the ship.

00:17:06: I would never put a guest at risk For example if there was a polar bear step back, we leave.

00:17:14: We go somewhere else or in the Amazon?

00:17:16: The same thing where you're sitting on a canoe and going through the jungle... Yes there's anacondas!

00:17:21: There is snakes all kinds of snakes not only anaconda but also pythons as well.

00:17:27: There are crocodiles, piranhas.. All kind of danger.

00:17:33: so if you respect nature then it will not harm your body that we know how we should behave and the guests follow you, then of course.

00:17:44: But there's also a situation where you have to put the guest on.

00:17:48: this chair say now you have listen me carefully because it is my decision for not only your voyage or holidays but as common sense with everybody else traveling with us.

00:18:03: I think people who achieve everything in life can afford voyages like these.

00:18:11: Is this a very special lesson, I suppose that they have to learn how to surrender?

00:18:21: nature.

00:18:21: Yeah, absolutely

00:18:22: yeah.

00:18:22: I mean we all have to surrender in nature.

00:18:24: i mean you can send the CEO of any big corporation and put him in the middle of the desert uh... In a car And You Have Not Taking Out The Air out Of The Wheels.

00:18:35: Then You Get Stuck.

00:18:37: If There Is No Other One Around Than You Get stuck there and then you don't get out of this situation.

00:18:42: So You Have To Listen ,You Have To Learn .You HaveTo Adjust ..You Haveto Believe and you have to trust in people who know things maybe better or different, it's a learning process.

00:18:55: There is no day when I'm not learning something new.

00:18:58: The days that stop me from learning are the ones where i am dying.

00:19:03: That´s it!

00:19:03: I learn every day.

00:19:04: It´s life experiences And Im very thankful for these live experience because they give me broad overview of a wide horizon And, and that helps me also in my leadership.

00:19:17: Also with my own company.

00:19:19: where you speak about your own company?

00:19:22: Let's dive into your business as this is something of our business.

00:19:25: I wanted to know yeah This podcast is like for people how to scale hard to grow.

00:19:31: now use scale on a very specific needle.

00:19:35: you're scaling on the time needed.

00:19:37: You basically create Time, right?

00:19:40: Because people that your addressing are able to afford and very rare experience.

00:19:47: so let me get a little bit behind how you find your clients How do you receive them make them feel special?

00:19:55: And how did you scale all of this?

00:19:57: is there what kind of process behind it in nowadays environment of business, especially with AI and all these situations.

00:20:09: Is there a limit?

00:20:10: Or is there something that you encountered where you have doors that open new to more scalability?

00:20:17: Yeah, well I'm as i mentioned in the beginning.

00:20:20: I turned just sixty so I am a bit old school So I talk to people A lot and I've got big network And alot of peoples travel with me.

00:20:28: Trusted me word by mouth.

00:20:30: That's how people find my.

00:20:32: But nowadays the world Is little village.

00:20:36: You just opened your computer.

00:20:37: Just go chat gpt to go wherever, and I want do this kind of experience.

00:20:43: And then AI tells you where to go how-to-go?

00:20:47: This is not replacing the human being.

00:20:51: it cannot because life experiences are something that a computer can't.

00:20:56: And it's always also the interaction with a guest, with a passenger.

00:21:01: With a travelmate that you're going to any place in the world or working with.

00:21:05: So I'm an entrepreneur.

00:21:07: Yes!

00:21:08: I have my own company.

00:21:10: The thing about my companies is That i don't have alot of people that work basically with me but for me and... ...I dont' have employees experts in their fields and then I pick them depending on the needs.

00:21:27: And we put together a team, so employees is something... We don't need employees to just do bookkeeping or this-and that.

00:21:40: It's not like real estate company where you need a lot of call centers agents that go out and do the marketing.

00:21:49: So it is basically word by mouth, how to scale it well like now for example you know in a podcast.

00:21:58: thankyou very much again for having me here.

00:22:01: And yeah this kind of conversations that lead to networking That leads two encounters Two meetings Two dinners Basically

00:22:10: also awareness Absolutely.

00:22:12: What's the outcome?

00:22:13: And I am having in mind that you actually been the holder of thirty three Guinness book records.

00:22:22: Um, I'm actually have done thirty trips, thirty-three trips to the geographic North Pole as an expedition leader and...and that is a world record.

00:22:30: so nobody else before has done or has led expeditions driving the ship as a shake of Qatar said when he was on board.

00:22:44: So, he has been more to the north pole than me but taking their responsibility for driving and sailing through the ice etc... Yeah, responsible for everybody who has been on board because I create the program.

00:23:01: I created the experiences and i'm The one Who takes a decision together with the captain of course where And what we're going to do the next day.

00:23:09: so it's A huge responsibility.

00:23:11: um lives Of Course that have Been Have Been given To me or or

00:23:17: trusted

00:23:18: to Me and yeah this is something That Is very Very valuable.

00:23:24: And when I'm very flattered and very thankful that people have given me the trust.

00:23:29: Also, of course there are companies who work with me... ...that hire or hire a team or contracts me?

00:23:37: When i am talking to founders and business owners.. ..I wanted always know about the root cause for their actual business.

00:23:45: Where did it all start ?

00:23:47: What was started ?

00:23:48: Now imagine you're in the travel industry doing your first Voyager to the North Pole.

00:23:55: When and what point did it become such a idea that you have to say, or that you can now look back at your thirty three experiences.

00:24:05: Exhibitions over uh...to this direction?

00:24:08: what lead it?

00:24:09: To this situation that you said?

00:24:11: okay You mentioned also Amazon and I bet you've already visited so many other places hundred and fifty five areas.

00:24:19: but why did you make the Antarctica thirty-three times too accessible for people?

00:24:24: when had you thought about?

00:24:27: Let's scale it in this

00:24:29: sense.

00:24:30: I have always been, until twenty-five years ago... ...I've always been employed by companies.

00:24:36: so company just said Jan you go three months to this place You take care of the passengers and then you can go on vacation for a month And then do another four months there one month at home.

00:24:50: So they are basically telling me what to do, when-to-do.

00:24:56: And I was basically... Yeah!

00:24:58: ...I was employed and they ruled basically.

00:25:01: They scheduled my year.

00:25:03: Um, i had then a very special encounter that was in nine eleven.

00:25:07: I was on the way with one hundred fifty passengers uh.. With Lufthansa On their way to Chicago.

00:25:13: And the flight was deviated because of What happened at nine eleven?

00:25:18: And

00:25:19: I get again goosebumps.

00:25:21: Yeah, well it gets worse than that now.

00:25:23: um i was sitting dinner with the pilot and uh with his crew having dinner and he said wow we were really lucky today.

00:25:32: and and i said yeah yeah i mean i've seen the pictures in the video and the tv and he's like no no we're really lucky.

00:25:38: i said what do you mean?

00:25:40: Said yeah well we found jimmy need passports.

00:25:43: We are missing four passengers But my crew is sitting here at the table.

00:25:50: So that was for me, and now I get goosebumps because that was from me in a moment where I decided... ...I don't want anybody else to take control of my life and tell me when to go where.. ..and how long and what kind of money?

00:26:05: That's when i started my own business And it wasn't until year two thousand two so after nine eleven Actually, it's more than twenty five years.

00:26:14: So yeah well time is running and there I decided that I wanted to open my own company and take these decisions myself in say what my day is worth how much money?

00:26:27: And for How Much Money I go where and how long with whom.

00:26:32: this has been scaled until then because of course i had a reputation in the industry.

00:26:36: so companies called me.

00:26:38: they asked if I come alone or can bring team and staffing for companies, for expedition cruise companies.

00:26:46: And then I did a lot of.

00:26:49: also entertainment.

00:26:51: have entertainers that work for me.

00:26:53: they are on river cruise ships or ocean liners on expedition ships.

00:26:57: That gives me the flexibility to just be at step a bit back and give them next generation chance to grow into this.

00:27:12: maybe just choose a little bit more when I'm going where and with whom.

00:27:17: So there might be somebody calling me in saying, yeah, I want to go somewhere to the Amazon or to the Orinoco on River Cruise in Europe?

00:27:27: And how can do it and with who?

00:27:29: meant Can you organize?

00:27:30: for me we are family of ten twenty aware cooperation over hundred people.

00:27:35: Can you put this

00:27:35: together?".

00:27:39: with my experience and the experience of a team, all together create great product for that special customer or client family or corporation whatever.

00:27:49: So clearly your scaling moment is not in quantity but quality?

00:27:53: In the quality of creating special moments and experiences giving opportunity to those who travel make time which is the biggest luxury nowadays.

00:28:04: Absolutely, yeah it is wow I mean this is totally flashing.

00:28:08: i think you have totally so many other stories to tell and I'm very humble towards your experience also to the point of standing that you have because I figure out now a days in the age of AI they lose some kind of the attachment to humanity.

00:28:37: I sometimes feel like, oh my God!

00:28:40: I'm the only one who's looking straight at somebody or people are getting shocked when you smile with them.

00:28:47: so it is actually something that have really much value than some unicorns and you're still existing make a difference in and divide each other.

00:29:00: And that's what you clearly do.

00:29:02: not having only a transactional business, right?

00:29:06: But having something basically sticking in the brain of these people for lifetime and you create so much memories.

00:29:17: And that is something.

00:29:18: wow, I think your influence a lot off.

00:29:24: Jimmy talks

00:29:26: but on the other side it just remember at the time of COVID we were not able to travel.

00:29:31: So what did we do?

00:29:32: We looked at their computer.

00:29:33: That also for me was a computer time chat GPT and Insta, and TikTok.

00:29:40: And AI try to create new voyages, new trips and just checking what is possible?

00:29:47: What can be

00:29:48: done?".

00:29:49: So I catch myself also now that spending a lot of time doing this but we have to just be aware Talk with each other.

00:30:04: You know, otherwise there's a lot of benefits A lot of values that are getting lost along the road and this is very very sad.

00:30:12: Yeah I'm not for illuminating AI or bashing it you know

00:30:17: It

00:30:18: totally yeah.

00:30:20: but i think That uh you scale in a matter Of connection to first of all your repetition towards your repetition?

00:30:32: I heard you have been so many times invited in radio, TV shows to talk about this extraordinary experiences.

00:30:41: And on the other hand... You of course wanted to utilize exactly that value time with AI, right?

00:30:50: To shorten processes.

00:30:52: And so it's a good thing but absolutely

00:30:54: is very helpful.

00:30:55: exactly

00:30:55: I think that you bring So much value That people are learning with voyages and travels from U to detach from such tools and from such automations, To actually find the purpose or another perspective for life.

00:31:12: Right?

00:31:12: This kind of voyage is actually Antarctica to see penguins and whales And The beautiful nature Of this seventh continent Or going to the North Pole are also trips I would say like a digital detox.

00:31:27: So that is something that happens because then all of the sudden you just cross a certain parallel and oh, Oh!

00:31:34: I don't have any internet connection?

00:31:36: Well... Just imagine where are you right now?

00:31:39: in which place on the planet are you?

00:31:42: so switch it off see everything through your eyes breathe this clean air listen to silence

00:31:52: Exactly.

00:31:53: And

00:31:54: that

00:31:54: is something, again they have to surrender.

00:31:58: a human being has to surrender to nature and not quickly check the males in between two icebergs right?

00:32:05: Well it's just coming back to roots going be grounded because everything today so flashy bling-bling, it's AI.

00:32:20: It's computers.

00:32:22: when you're sitting somewhere in a cafe or something everybody is just not watching straight.

00:32:26: they are all watching down on their mobile phones.

00:32:30: and I see that in my family same as everyone checking from morning till evening You go to bed still check your last mail And thats it!

00:32:42: Its sad but

00:32:45: It's that society where we

00:32:47: part of our life nowadays.

00:32:49: Yeah, it is a part of the future and I'm not sure what We're gonna be now in ten years

00:32:54: exactly.

00:32:54: That's what?

00:32:55: I wanted to know actually when you see all this development And with your unique position but let's say your unique product Let it Be Antarctica or any Of these other Unique Travis and journeys that You have Are people addressing you in a way of, it has to go faster.

00:33:17: It has to be quicker and more because they are used too?

00:33:21: And already when they arrive at your universe let's say over mail or whatsapp is this the point where we have to crown them in terms of tempo?

00:33:36: Sometimes yes sometimes less.

00:33:39: So sometimes really somebody is just, oh we need to have a program and it has be this-this-this... And I'd just breathe!

00:33:47: Just

00:33:47: breathe!!

00:33:48: Just look at what you want do in the short time.

00:33:51: so why don't reduce?

00:33:55: We can do other things but let's focus on something In moment.

00:34:01: when they come onboard ships or my travels then clearly see how fast it goes that they just let go.

00:34:11: You know, you can really feel it because move everything to the side, so that we can see each other.

00:34:33: Then you also clearly see what's happening in front of and around you.

00:34:38: open your horizon just look left or right change position on chair because then things from another perspective sometimes are focused.

00:34:50: It's too focused and sometimes you just have to open your horizon.

00:34:54: And that will also change life, it would change your attitude... ...it will change your success, it'll change everything in life.. ..and I'm very sure if we humans start talking a little bit more again with each other not about eachother but witheachother That there certainly be lot of quality.

00:35:18: regain that we might have lost on the way with all this computerization and AI, computers in mobile phones.

00:35:26: I think it's great but also scary to learn a few days ago do online schooling, so you don't have to be physically present.

00:35:42: You can just travel the world with your family and kids in their right time in front of computer.

00:35:48: then learn which I think is great because it gives us so much flexibility to travel around.

00:35:53: but something stays behind.

00:35:56: that's interaction human feeling connection social integrity and the social with each other, you know?

00:36:05: The work play.

00:36:07: The gestures...the touch.

00:36:09: all this just goes down the drain!

00:36:12: And so on one side I think it's great because other countries are not allowing innovative in the UAE, and I think it's great.

00:36:23: On the other side is a bit scary.

00:36:24: so you have to have good balance And i think this point as well not only time but also having the balance of doing things.

00:36:30: The awareness needs to be there from parenthood To do that.

00:36:35: A lot.

00:36:35: schools on that note just complete.

00:36:38: They have their presence lectures and schooling Also get additionally online.

00:36:45: So if your parent wanted travel or have to travel outside of the normal holiday timings.

00:36:53: You can take your child when you substitute with online training, and that's something that gives a lot of freedom also to join your travels

00:37:02: right?

00:37:02: Yeah yeah not only that but in general I mean For work, you have to go abroad for two months.

00:37:10: And instead of leaving the family behind here because of school, You can take them and do online schooling.

00:37:15: I think it's great but there has be a certain kind of balance.

00:37:20: Exactly

00:37:21: Let me pick your brain on the entrepreneurial side.

00:37:26: If i'm having business ,I strong work my value proposition into keeping client value proposition.

00:37:37: So in my circle, so the customer lifetime value should be as high.

00:37:47: Is there something that you can even manage for clients?

00:37:51: For those people who do serve once, to serve twice or more.

00:37:57: How does it work then only the outcome of them having one experience and they are referring to others as well?

00:38:10: You have some that are just doing this once.

00:38:13: They want to do different things and they want your experience, And there is others where you build up the travel relation trust as well That they repeat.

00:38:23: but I for example work with different companies and i always have yearly contracts.

00:38:28: They sometimes offer me multi-year contracts because it would make maybe too comfortable if I have three year contract, and say oh whatever happens it's happened for years.

00:38:41: If you have a one-year contract then gives us the chance to prove yourself into deliver our product maybe under promise an overdeliverer And they come back or they extend which i think is fair For all sides instead of just saying okay we want now We won't do happy four three years no matter what?

00:39:03: from both sides, there may be might be issues or maybe the interest is not their anymore.

00:39:07: So I want to keep it crisp as well and interesting for everyone.

00:39:11: The only thing that happens sometimes is that managers you deal with in this companies get changed because they go works somebody else And all of a sudden You are confronted with new manager who doesn't know your values Their relation.

00:39:27: They have no talk too much previous manager, and then they don't value that.

00:39:34: So this is a recommendation to the owners or CEOs not to lose a good cooperation based on somebody in your office that says, who is that?

00:39:48: I don't know him.

00:39:49: I never done with him.

00:39:50: we can... We have now three different offers.

00:39:52: let's take someone else instead of continuing this.

00:39:55: grow this relation so it has advantages and disadvantages but yeah thats his life.

00:40:02: an entrepreneur always a twenty four seven always tries to do something more new, better higher faster or sometimes just wait till somebody comes.

00:40:13: but it's not everybody.

00:40:15: It just comes around the corner and you have to be visible.

00:40:20: You have get somebody to take a decision.

00:40:28: But, but at the end of day I mean so far knock on wood and my life has been very good.

00:40:34: i'm very thankful for what I have achieved...I've had projects going on..and the right people will show up!

00:40:47: That's very good.

00:40:48: Oh my God, I have spring in my head so many questions!

00:40:53: We certainly had to do a second interview...

00:40:57: I'm always available when Angela calls then i

00:41:01: am here.

00:41:04: I wanted to have quick round with you

00:41:07: right?

00:41:08: Just some funny question as well.

00:41:10: Coffee or tea?

00:41:11: let start easy

00:41:13: coffee.

00:41:13: I like tea but at the moment too much coffee because i spend a lot of time in Italy.

00:41:17: so cappuccino

00:41:19: okay good.

00:41:20: So beach or ice?

00:41:23: In Dubai there is no ice,

00:41:26: yeah Fifty-fifty, really?

00:41:27: Your heart is on fifty.

00:41:34: Oh

00:41:35: my God.

00:41:35: yes because I mean i've been so much in the eyes and I see how beautiful it is but also How dangerous this can be.

00:41:41: But a beach Can Also Be Dangerous or The Desert Or The Sand.

00:41:44: So I'm Joker And we are Dubai!

00:41:50: I cannot say ice Ice maybe In The Drinks.

00:41:55: Would you prefer Netflix or A Book

00:41:58: Nowadays, Netflix because the family looks Netflix a lot.

00:42:01: Ah okay very interesting!

00:42:05: So would you like to eat inside or outside?

00:42:08: I love outside.

00:42:09: Outside eating right good.

00:42:11: and do you like programs on your cruise more better?

00:42:16: or here in Dubai?

00:42:18: Programs like culturally programs?

00:42:21: well i mean... more than a hundred twenty five countries and there's so much culture in the world.

00:42:28: What I miss in Dubai is that that everybody just focus on beaches, restaurants.

00:42:36: There's so much thing you can do when you go a little bit more inland basically in the mountains or desert and there is... I'm

00:42:43: happy to see this!

00:42:48: Everybody sells Dubai as their place for beaches, malls, shopping, restaurants.

00:42:57: I wished that we would have more of these cultural parts, um... That i really miss.

00:43:04: So yeah..I have to then skip on Dubai and say the rest of the world so much culture is well around but uh yeah.

00:43:14: And you as a driver agent, a driver specialist.

00:43:18: Tell me what is your place that you wanted to visit next year or What's on the bucket list?

00:43:26: This year it was Japan.

00:43:28: I've never been to Japan.

00:43:30: On my bucketlist is Peru with Machu Picchu.

00:43:35: I

00:43:36: would like to go to Nepal, i'm very sorry for the incidents that happened just recently.

00:43:41: so i pray for everybody and my condolences.

00:43:45: but Nepal is something eight thousand meters, I don't need to climb that high.

00:43:52: But certainly too walk through the valleys and meet people talk with them eat food see their beauty of nature.

00:44:01: so it would be something in Nepal Very

00:44:06: good, very good.

00:44:07: That's a nice pick and certainly this is on my bucket list as well.

00:44:13: so thank you Jan for being here.

00:44:16: Thank

00:44:17: you very much!

00:44:20: For everybody who's listened to this show, we put every details and the show notes that you can get in contact with Jan.

00:44:28: That will find him all of his good experience... ...that might want it do with him.

00:44:37: if you listen or see on YouTube make sure you activate the bell help the algorithm a little bit because we see every now and then there's a lot of viewers that are not yet our subscribers.

00:44:54: So, I hope you have a lot value with it!

00:44:57: And let us see for next interesting podcast guest here in the podcast Skillionaire.

00:45:06: The podcast where story stick and strategy scale and this story definitely sticked alot.

00:45:11: Thank You very much Thanks.